Wyckoff Heights Medical Center


** UPDATE: February 1, 2021 **

New Self-Assessment Test format

With the release of the new 2020 guidelines, students are now required to create an account with the American Heart Association to take the self-assessment tests for ACLS and PALS. There are now tests tailored to those who are taking an original course and for those who are renewing. It is HIGHLY recommended that you create this account utilizing the same e-mail address used to register for courses with the training center.

The links for the specific self-assessment tests are located at https://sites.google.com/view/ectp/help

COVID-19 Course Modifications

IF YOU ARE A WYCKOFF OR SUNY DOWNSTATE EMPLOYEE webinars for blended learning are no longer available. We are back to teaching normal course format with limited seating to adhere to CDC social distancing guidelines. ALL students must don proper PPE while in class.

If you have any questions or concerns you can contact the Training Center at wyckoffctc@gmail.com.


Most issues with registration can be resolved by:

1. Leaving the Discount Code field empty
2. For payment, click the selection box and choose PAY AT TRAINING CENTER. It is the only option available.

DO NOT register multiple times for the same discipline through out the year. If you are found to be scheduled for the same discipline on multiple dates you will be DELETED from all courses. Please be considerate to your fellow employees who you would be taking seats from.

If you are a Wyckoff employee (including Residents) or employee of an institution DO NOT register using your wyckoffhospital.org or work e-mail address.

Instructor Login

Instructors can enter their course rosters for processing here.

Course Enrollment 

Students may sign up for courses here.

Student Login

View your scheduled and past courses here.

Client Portal

View your scheduled and past courses here.

Contact Information:

Wyckoff Training Center  

Attention: Thomas Yu
374 Stockholm Street

Brooklyn, NY 11237 

(718) 302-8406 



Fax: (718) 628-5100 

Email: wyckoffctc@gmail.com 



Any student who does not have the self-assessment test will NOT be admitted to the class. The test must NOT be older than 30 days from the date of the course. Must clearly show your name, the self-assessment test name (ACLS or PALS) and your score.


You will not receive a printed card. BLS, ACLS and PALS Provider cards will now be sent in the form of eCard to the e-mail address you used to register for the course.

You will receive and e-mail from the American Heart Association titled "Your AHA eCard" from no-reply@heart.org

If you do not receive the e-mail to claim your eCard please check the SPAM or Junkmail folder.

Please allow up to fourteen (14) days for the issuance of your eCard as stated in AHA policy; normally cards will be issued 1-2 days after the completion date of the course.

If you have lost your paper certificate or require a reprint please click here.

Under the STUDENTS section you must enter in your FIRST and LAST name and the e-mail address you used to register for the course/had your e-card sent to.

Upon entering in the information and submitting it you will then be prompted to answer the security question you had selected (when you initially claimed your e-card).

* The Wyckoff Training Center staff does not provide IT or technical support for your e-mail.


You must contact the Training Center three (3) days before the scheduled course to cancel or reschedule. You can reach us at wyckoffctc@gmail.com


Goto www.trainingcentertechnologies.com/WHMC/DropCourse/stDropCourse.aspx - enter in your course confirmation number and last name you used to register for the course.


All students are REQUIRED to have a book with them on the first day of class.

Wyckoff employees can borrow the course appropriate book from the hospital library located on the 6th floor. It is strongly recommended that you make arrangements to pickup the book prior to the day of class.

Any student who does not have the book will not be permitted to sit for the course.

Wyckoff Hospital Library Hours: Monday-Friday from 9:00 AM to 5:00 PM. All books can be borrowed for one month with an option for renewal. E-books are also available to be viewed in the library.

For further information about the Library you can contact Lucy Frumkina at (718) 963-7197

SUNY Downstate Employees:

Books are no longer issued to students upon the day of the course. They can now be borrowed by seeing your Nursing Educator.

Non-Union Wyckoff employees / Outside Customers:

Non-Union Wyckoff employees / outside customers will receive a course book which is included upon payment.

The best method of contact is by e-mail. For a prompt response please e-mail all questions and concerns to wyckoffctc@gmail.com

Use of American Heart Association materials in an educational course does not represent course sponsorship by the American Heart Association. Any fees charged for such a course, except for a portion of fees needed for AHA course materials, do not represent income to the Association.